WORKSHEET: Listening Skills Assessment - Available in PDF Format
Sugar coating is for M&Ms. In a company where people actually care about what happens, confrontations over important and difficult business issues are inevitable. This is especially relevant to green and sustainability topics today. Many on your team likely have very strong opinions! And, that’s okay, if handled well.
Constructive confrontation alleviates the destructiveness and harshness commonly associated with such conflicts. It really can head it all off at the pass, and chances are you’ll end up with great new solutions and ideas – far better than had everyone just nodded along and not shared their thoughts.
None of this is possible, however, without effective communication skills, especially strong listening skills. See how you and your team stack up on active listening using this quick assessment. Then select areas on which to work.
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